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One in three shoppers feel their consumer rights have been ignored when trying to return goods or get a refund.

In a survey* for the ‘Know Your Consumer Rights’ campaign nearly 40 per cent of men and just over 30 per cent of women said that they felt retailers had attempted to dismiss their claims when they’ve tried to return goods or get a refund.

Ann Hopwood, of Kirkby-Stephen in Cumbria, was glad she stuck to her guns after feeling her rights were ignored after being refused a refund for an engagement ring.

“After buying an engagement ring from Argos in December 2007 I was disappointed when in June this year two of the diamonds fell out of the setting.

I took the £300 ring back to Argos but they said that the goods were outside of the guarantee period so I’d have to pay for any repairs. I wasn’t impressed, to put it mildly.
I then got in touch with Consumer Direct to find out exactly what my rights were. They advised me of my statutory rights under the Sale of Goods Act. If it can be proved that they goods are not of satisfactory quality, then the trader is required to offer a free repair or like-for-like replacement.

The next step was to download a template letter from the Consumer Direct website and send it by recorded delivery to Argos, requesting a reply within 14 days.
Argos replied straightaway and offered a full refund of the £300!

Overall I was happy with the service once I got my refund. I’m a bit more wary and alert when buying goods now, but it would take more than that to put me off shopping!”

It pays to know your rights. The ‘Know Your Consumer Rights’ campaign aims to educate shoppers about their three key rights – “goods must fit the description given, be of satisfactory quality and suitable for purpose”. For further information and clear, practical advice contact Consumer Direct on 08454 040506 or visit the website www.consumerdirect.gov.uk.

Anyone visiting the Consumer Direct web site can test their Consumer rights knowledge by taking part in an online quiz. Test your knowledge for the chance to win £150 worth of shopping vouchers.

(*The survey was conducted by BMRB and questioned 2,009 people in England, Scotland and Wales. Further information is available at www.bis.gov.uk)

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Once the company is planning a special event like sports betting online guide whether it be company employees or to attract customers is a lot of possibilities to consider. Neither, however, be as successful or entertaining fun casino hire. Using a fun casino next event is to achieve the many benefits to taking this to entertain and delight all who attend. The following describes what fun casino consists of and the benefits you’ll get remedied by using such a special event next corporate event.

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Anybody will never deny the significance of wedding. Girls always expect a magnificent ceremony with a good-looking wedding dress. When they walk down the aisle, they always dream to catch all eyeballs. Certainly, as a modern girl, you must not be an exception either. Have you already found an ideal style? Or are you getting overwhelmed at present because of the large range of excellent choices? Anyway, calm down yourself. Focus on the new discovery loved by most soon-to-be brides. Yes, they are exactly luxurious, yet cheap wedding dresses.

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Navigating the holidays is never an easy time, especially for parents who may be a little hard up for cash. It is always a good idea to approach this time of year with an idea of saving for the expensive days but this is not always practical.
One solution to this problem is the idea of finding as short term loan. There is a company called Think Finance who specialise in this sort of arrangement. They are able to give fairly large short term loans out to people who just need a bit of help in the short term. It may be that you are waiting for your wages to come through, or you might be aware that you will be able to allocate your wages to paying off the debt when your kids go back to school.
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Being a PWD (Person with Disability) can be hard on some people. The feeling of helplessness that is usually associated with being disabled can be embarrassing. You rely on people more because there are some things that you can’t do for yourself. Well, it’s time to get some of your dignity back. You need mobility aids like lift chairs. And you can get some pretty affordable ones at U.S. Medical Supplies.

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Are you situated in a place with harsh climate conditions? Do you think these conditions made gardening out of reach for you? Well, you have to look at the brighter side of things for there really is a bright side when it comes to gardening under harsh climate conditions. You can do indoor gardening instead to protect your plants from the outdoor weather. However, you should use LED plant light instead of the traditional lighting so that you will keep your vegetables green and healthy. This is only one of the useful tips that you can get from the website of LED-Grow-Lights.

Use Less Harsh Lighting

When you have some frail plants as part of your indoor garden, they would surely wither and die when exposed outdoors. If you are trying to raise frail vegetables and herbs, you need to make sure that you will only give them enough light that will not destroy their sensitive elements. Thankfully, these LED lights do not emit large amounts of unnecessary heat that will surely damage these frail plants of yours. Heat will really stress your plants out and this might cause them to have stunted growth.

Less Work for Ventilation System

Given that the LED lights do not give off too much heat, your ventilation system will not need to work as hard as it could have in a hotter environment. You do not need to fuss about giving a cold environment to your plants. Thus, you will have a more or less stable environment for your plants which will really be good for their growth. These pointers can be read about at the various articles that you can find at the website of LED-Grow-Lights.

In order to appreciate the usefulness of ladies rash vest as well as the mens rash vests, it would be to everyone’s advantage to gain better understanding about what these vests are all about and surely after a brief run through the different aspects about it, you would eventually realize that you would also like to try it out the moment that you head to the water. Through the list below, you would get a clearer picture as to why there is a need to make use of this kind of vest, and what it is really all about.

1.      It is important to take note that these vests are thin shirts that would fit tightly to one’s body.

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If you a person for whom life is impossible without digital music in MP3 format then wma to mp3 converter
will be a very handy program for you. These programs provide such opportunities as digitizing audio compact discs as well as multi-format audio converting.
With the help of this software you can easily convert your favorite music tracks to the format that you need, rip and grab CD drives, and even automatically import MP3 audio tag information using a large database.
The most important thing to be specially pointed out is that wav converter does its job without loss of quality (for example: WWA to MP3, MP3 to WMA, MP3 to OGG, MP3 to WAV, etc.). And you can keep the structure of your folder while converting your entire music collection. The audio tag information will be stored in its original form without any doubt. Audio CD can be digitized as one track without problem. This function will be appreciated while converting albums, shows and live performances.
Stored presets allow automatic conversion of the files to necessary format. That is very useful thing for users-beginners in the world of digital music. Having embedded into Windows menu audio converter
will be ready for you at any time. We are sure that you can handle the right mouse button and choose “Convert to …” from the menu. This is the only thing to be done and after that your audio files will be quickly converted!
If you are looking for the best way of conversion of audio files between formats of wav and mp3 just choose wav to mp3 converter. You’ll also find out that this software has opportunity of conversion mp3 to wav, wav to mp3, even mp3 to mp3, wav to wav in order to change the frequency of the audio files, their channels, bitrates, quality and other features. Batch mode can be used and wav files will be converted to mp3 ones at high speed.
As an option there is a built-in audio player in this program. Any Windows platform is applicable for this converter.
We can list the advantages of using converters:
WAV-MP3
Conversion of wav files mp3 format allows us to decrease file size and save disk space. More than a hundred audio files can be supported by this software and easily converted to mp3.
MP3 – WAV
If you would like to rip your mp3 onto a CD, first of all you have to convert them into wav file format by the WAV converter.
Resample wav and mp3 files
The program converts wav and mp3 formats with different parameters. You can set a specific sample frequency, channel and bit rate to achieve size reduction.
Burning a CD
This wav to mp3 converter can easily rip audio CD to wav and mp3 files. It takes just few seconds.
ID3 tags
The converter adds ID3 tag during audio files conversion.
Change of sound volume
If you would like to reduce or amplify the sound it is convenient to do it with the help of audio converter.
Batch conversion
Mp3 converter
allows to do batch conversion. It is possible that it will find all wav and mp3 files, add them to list and convert in batch.
No experience is necessary
This software is unproblematic and you will face no difficulties during its using even if you have no experience of conversion at all.